Text messaging program.

Hardtack is an operations platform for waste-hauling and portable-sanitation companies. On behalf of those businesses, the platform sends service-related text messages that arise from a customer’s own calls, bookings, and text conversations with the business — for example a written copy of a service address to confirm, a booking confirmation, an invoice for service the customer requested, or a reply to a question the customer texted in.

• Message frequency varies with your service activity.
• Message and data rates may apply.
• Reply STOP at any time to opt out; reply HELP for help.
• Agreeing to texts is not a condition of purchasing any goods or services, and mobile information is not shared with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy and Terms.

How consent is collected

You receive texts because you gave a business on the Hardtack platform your mobile number and agreed to be texted: by ticking the opt-in box on an online booking form, by saying yes when the voice agent offers to text the number you are calling from, by providing your number when booking or requesting service, or by texting the business first. Messages are about your own service relationship; your number is not added to marketing lists.

Where you type your own mobile number on an online form, the opt-in checkbox reads “Yes, send service texts to this number.” It is unchecked by default, you have to tick it yourself, and you can submit the form without ticking it. Agreeing to texts is never a condition of booking. Shown with it: message frequency varies with your service activity, message and data rates may apply, reply STOP to opt out or HELP for help, and mobile information is not shared with third parties or affiliates for marketing or promotional purposes.

Opting out & getting help

• Reply STOP to any message to cancel. You will receive one final message confirming your opt-out; after that, no further messages will be sent to your number.
• Reply HELP to any message for assistance, or contact the business directly.
• Questions about the program itself: [email protected].

Privacy

Mobile numbers and opt-in data are not shared with third parties or affiliates for marketing or promotional purposes; delivery vendors process messages only to deliver them. Full details live in the Privacy Policy’s “Text messaging (SMS) program” section and the Terms’ “Text messaging (SMS)” section.